TERMS OF USE

Last updated: 9/20/2026

1. Acceptance of Terms

By accessing or using RUREAL's virtual try-on services, you agree to be bound by these Terms of Use and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.

2. Description of Service

RUREAL provides AI-powered virtual try-on services that allow users to visualize clothing on digital models. Our services include:

  • Virtual try-on technology using AI-generated imagery
  • Image enhancement features
  • Digital coin system for premium features
  • User account management and payment processing

3. User Accounts and Registration

To use our services, you must:

  • Create an account using Google authentication
  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Be at least 13 years old (or the minimum age in your jurisdiction)

4. Digital Coins and Payments

Our service uses a digital coin system:

  • Each coin costs $4.00 USD
  • Virtual try-on features require 1 coin per use
  • Image enhancement features require 1 coin per use
  • New users receive 3 free coins upon registration
  • Coins are non-refundable and non-transferable
  • Payments are processed securely through PayPal

5. Refund Policy

Due to the digital nature of our services:

  • Coin purchases are generally non-refundable
  • Technical issues that prevent service delivery may qualify for refunds
  • Refund requests must be submitted within 7 days of purchase
  • Contact rurealagency@gmail.com for refund inquiries

6. User Responsibilities and Conduct

You agree to:

  • Use the service only for lawful purposes
  • Not upload inappropriate, offensive, or copyrighted content
  • Not attempt to reverse engineer or hack our systems
  • Not create multiple accounts to circumvent limitations
  • Respect the intellectual property rights of others

7. Content and Intellectual Property

Regarding content and intellectual property:

  • You retain rights to images you upload
  • You grant us a license to process your images for service delivery
  • AI-generated try-on results are for personal use only
  • Our digital models, technology, and branding are our intellectual property
  • You may not use our service for commercial purposes without permission

8. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which governs how we collect, use, and protect your personal information. By using our service, you consent to our data practices as described in the Privacy Policy.

9. Service Availability

We strive to maintain service availability but cannot guarantee uninterrupted access. We reserve the right to modify, suspend, or discontinue any part of our service at any time, with or without notice.

10. Limitation of Liability

To the maximum extent permitted by law, RUREAL shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our service. Our total liability shall not exceed the amount you paid for our services in the 12 months preceding the claim.

The website and its AI features do not guarantee business results, income, profits, or financial outcomes.

11. Dispute Resolution

Any disputes arising from these terms shall be resolved through binding arbitration in accordance with the rules of the applicable arbitration association. The arbitration shall be conducted in English and governed by the laws of the jurisdiction where RUREAL is established.

12. Changes to Terms

We may update these Terms of Use from time to time. We will notify you of any changes by posting the new terms on this page and updating the "Last updated" date. Your continued use of our service after changes constitutes acceptance of the new terms.

13. Contact Information

If you have any questions about these Terms of Use, please contact us at rurealagency@gmail.com